My father has emailed me looking for some help with an Acer laptop he purchased. He’s trying to install the latest Windows 10 update, but it’s failing because there’s not enough free space on the 32GB HDD.
He contacted Acer, who suggested he can plug an external drive into the machine, should the update should recognise and use for the required space, but he’s tried this without any joy, and Acer are pretty much just fobbing him off.
I think it’s a new device without any actual data on it right now, but apparently it’s pretty much full with the OS files alone, and if updating my Surface Pro was anything to go by, it’ll need at least 32GB spare for the update.
I’d suggested he just try getting his money back, but figured it was worth asking here to see if anyone could offer any suggestions. Cheers folks.