ProductTank Brum - Wednesday 24th March: Quarterly special with Deliveroo

QUARTERLY SPECIAL EVENT: Bringing great product stories to Birmingham, sponsored by KAINOS

We are absolutely delighted for the first or our quarterly special events and pleased to welcome SAM HANCOCK, Product Director at DELIVEROO.



In his talk, Solving Problems for Users in a Complex Marketplace, Sam will explore and share how Deliveroo prioritises user trust and satisfaction to drive marketplace health.


Sam leads the product teams focussed on payment acceptance and disbursement, customer care experiences and tools, plus combating fraud and abuse at Deliveroo. Prior to joining Deliveroo, he spent four years working at Audible in the US as product lead for international expansion and new ventures.


  • 18:30 - Registration Starts
  • 19:00 - Quick Intro about ProductTank & a few words from our sponsor
  • 19:15 - The talk
  • 20:00 - Q&A, Networking
  • 21:00/21:30 - Close

Depending on how we feel, continue the conversation at the nearest watering hole. :slight_smile: :beers:

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